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How 777d666 Handles Your Personal Information

When you open an account with us and fund it through bKash, Nagad, or Rocket, you share certain personal and payment details — and this policy tells you exactly what we collect, why we collect it, and how we keep it secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and session controlsBangladesh-region eligibility
777d666 How 777d666 Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention and Account Access

Our data-handling practices are built around the realities of mobile-first account access — most of our account holders connect via Android, fund through bKash or Nagad, and expect their wallet details to stay private. Here is how we approach the four areas that matter most to you.

Payment Data Security

bKash, Nagad, and Rocket transaction references are stored in encrypted form. We do not retain full wallet PINs or card numbers — only the reference needed to match a deposit to your account.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can disable non-essential cookies through the consent banner or your account settings.

Data Retention Period

Active account data is held while your account is open. After a verified closure or deletion request, personal profile data is removed or anonymised within our stated internal schedule.

Your Access Rights

You can request a copy of your account data, ask us to correct inaccurate records, or request full deletion. These rights apply within the eligible regions we serve, subject to local law.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to know what data we hold about you, request a correction, or ask us to delete your account records, contact our support team directly. We handle data requests separately from general account queries — send a clear subject line so your message reaches the right team without delay. Response times vary; we aim to acknowledge your request within a few working days and resolve it as quickly as our verification steps allow.

Email Data Request Send your data access, correction, or deletion request by email. Include your registered mobile number and the nature of your request so we can verify your identity before acting.
Live Chat — Account Help Open the live chat widget from your account dashboard for privacy queries. For data-deletion requests, the chat agent will direct you to the formal email path for a written record.
Account Settings Panel Some data preferences — including cookie consent and marketing communications — can be adjusted directly inside your account settings without contacting support at all.

Questions About Your Privacy Rights

These are the privacy questions we hear most from account holders — covering data access, payment records, cookies, and how to make a formal request.

We collect your name, mobile number, and login credentials at registration. If you deposit via bKash, Nagad, or Rocket, we also record the transaction reference linked to that payment.

No. Your wallet PIN is entered inside your own bKash or Nagad app and never passes through our systems. We only receive the transaction reference confirming the payment reached us.

Yes. Send an email data request with your registered mobile number. We will verify your identity and supply your account data within our standard response window, subject to local law.

Contact us by email with a clear deletion request. Once identity is verified, we process the removal or anonymisation of your profile data within our internal schedule after the account closes.

We do not sell your data. Third-party providers handling payment processing or fraud screening access only what they need and are bound by data agreements preventing independent use.

Session cookies keep your login active. Analytics cookies track lobby navigation. Non-essential cookies can be turned off through the consent banner shown on first visit or inside account settings.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.